General
1. Where is the shelter located?
2. Where can I send a donation?
3. Will I receive a tax receipt?
4. I have a pet I need to find a new home for. Can you help?

Adopting
1. I'm interested in adopting. Where can I view your adoptable animals?
2. What is the adoption fee for cats and dogs?
3. What does the adoption fee include?
4. What other animals do you currently have up for adoption besides cats and dogs?
5. Do you have a return policy?
6. Where do I return the adopted animal?
7. Are returns accepted at PETsMART?

Get Involved
1. Where is PETsMART located?
2. Where is the shelter located?
3. Where is the veterinarian hospital located?
4. I would like to foster an animal. How do I get involved?


General

1. Where is the shelter located?
The shelter is located in Surrey, BC. However, it is not open to the public. It is a private home that has been renovated to hold the shelter and it's 100+ animals.

2. Where can I send a donation?
Financial donations can be made by through the CanadaHelps.org website. Material donations can be made at the Luv-A-Pet Adoption Center located at PETsMART, or by calling the SARA Line at 604-580-8254 for more information.

3. Will I receive a tax receipt?
Yes. Donations of $10.00 or more will receive a tax receipt in the mail. Please be sure to include your name and mailing address with your donation.

4. I have a pet I need to find a new home for. Can you help?
Yes, we can. We accept surrendered and abandoned animals, if there is space available. Please contact us by calling the SARA Line at 604-580-8254 for more information.


Adopting

1. I'm interested in adopting. Where can I view your adoptable animals?
You can check our website for updates on adoptable animals, or come visit the Luv-A-Pet Adoption Center located at PETsMART in Surrey. You can also contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. and let us know exactly what you're looking for, since we always have more adoptable animals at the shelter not yet featured on the site or available for viewing at the Luv-A-Pet Adoption Center (cats and dogs are brought in by appointment).

2. What is the adoption fee for cats and dogs?
Prices will vary depending on age and breed. Please call the SARA Line at 604-580-8254 for current adoption fees.

3. What does the adoption fee include?
The adoption fee includes 1st vaccine, deworming, spaying/neutering, tattoo, collar and leash for dogs, and a free veterinarian check.

4. What other animals do you currently have up for adoption besides cats and dogs?
We usually always have a small selection of birds available for adoption. Please contact the SARA Line at 604-580-8254 for more information or check our website for updates.

5. Do you have a return policy?
Yes. If it does not work out with your new pet, you may return the animal for a full refund within 15 days from the date of adoption, and a partial refund minus $10 to cover administrative fees within 30 days from date of adoption. Animals may be returned at anytime, however refunds will only be honoured within 30 days from date of adoption.

6. Where do I return the adopted animal?
Returns are accepted at Delta Animal Hospital located in Surrey. Please contact the hospital at 604-596-8252 to arrange a drop-off time. Please also include all original paperwork.

7. Are returns accepted at PETsMART?
No. Returns are not accepted at PETsMART. Please contact Delta Animal Hospital or the SARA Line at 604-580-8254 for more information.


Get Involved

1. Where is PETsMART located?
PETsMART is located at 12101 72nd Ave. in Surrey in Strawberry Hill Plaza.

2. Where is the shelter located?
The shelter is located in Surrey, BC. However, it is not open to the public. It is a private home that has been renovated to hold the shelter and it's 100+ animals.

3. Where is the veterinarian hospital located?
Delta Animal Hospital is located at 8243 120 Delta Street, Delta, B.C.

4. I would like to foster an animal. How do I get involved?
If you would like to foster one of our many dogs, cats or kittens in need of a foster home, please give the SARA Line a call at 604-580-8254 for more information.